We're here to help you start your fitness journey. Whether you have questions about our services, want to book a tour, or need assistance with your membership, our team is ready to assist you.
Choose the contact method that works best for you
Stop by for a tour during our business hours. No appointment needed for facility tours.
Speak directly with our membership team during business hours for immediate assistance.
Fill out the form below and we'll get back to you as soon as possible
Phone Support:
Monday - Friday: 6:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
Email Support:
Response within 24 hours
For facility emergencies during business hours, please call:
+86 186 1660 9612
After hours, please contact building security at +86 186 1660 9612
Main Facility:
Monday - Friday: 5:00 AM - 11:00 PM
Saturday - Sunday: 7:00 AM - 9:00 PM
Admin Office:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Membership: [email protected]
Personal Training: [email protected]
Nutrition: [email protected]
Recovery Services: [email protected]
Visit our state-of-the-art facility in the heart of New York
Our 25,000 square foot facility is located in the vibrant Midtown Manhattan area, easily accessible by public transportation and with ample parking available nearby.
No. 868, Tianfu Avenue, High-tech Zone, Chengdu City
No. 868, Tianfu Avenue, High-tech Zone, Chengdu City
United States
• Subway: 1, 2, 3, A, C, E to 34th St-Penn Station
• Bus: M34, M34A, M16, M4, M5, M7
• Path: 33rd Street Station
• Valet Parking: Available at front entrance
No. 868, Tianfu Avenue, High-tech Zone, Chengdu City
• Street Parking: Limited, metered until 7 PM
Reach the right team for your needs
For nutrition consultations, meal plan creation, supplement guidance, and dietary strategy sessions.
+86 186 1660 9612 ext. 3
For everything aggregating official event information and timely updates, 开云官网 offers attentive, thoughtful support.
For personal training inquiries, fitness assessments, trainer matching, and program customization.
+86 186 1660 9612 ext. 2
开云官网 specializes in leading security technology to ensure user experience, serving every user with care.
For new member inquiries, membership upgrades/downgrades, billing questions, and account management.
+86 186 1660 9612 ext. 1
Built around in-depth coverage of massive sports event data, 开云官网 keeps refining a better service.
For massage therapy bookings, cryotherapy sessions, physiotherapy, and injury rehabilitation.
+86 186 1660 9612 ext. 4
With building a panoramic professional sports information platform at its core, 开云官网 brings a fast, seamless experience.
In case of emergencies during service hours, please call our customer service hotline directly. For platform security issues, use our emergency contact.